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Keystone Volvo - Customer Testimonials
Jonathan, thank you for the
excellent service on my Volvo.
You and your staff are the very
best in handling my service
requirements.
It is your kind
of concern and handling of service
requirements that keep customers
returning to Keystone for their
present and future needs.
Thank you. Mr. John
Mr. Owens:
I am the owner of an XC90 that was
recently serviced by Keystone.
During the in-store service by
Keystone, the service technicians
noted that the side control panel
of my driver seat was cracked and
needing repair. James, my
service representative,
arranged for David Mano to
order and replace the part through
your mobile technician
program. Mr. Mano provided
excellent and friendly service and
made prompt arrangements to travel
to my work location to service the
car on two occasions (in the time
between in-store service and the
mobile service the speaker on the
driver’s door had fallen off).
I just wanted to let you and
everyone at Keystone know how
appreciative I am of the mobile
technician service and pass along
a sincere thank you for excelling
in providing excellent service
(both in-store and mobile) at
Keystone.
The mobile
technician service program is
great way to assist Volvo owners
to have minor repairs completed
with truly no inconvenience to the
owner.
Thank you,
Kelly
As always Mike my
experience was most “excellent”-
seamless and hassle-free.
Thanks for your help!
Diane
Dear Doug,
I wanted to let you know of the
very positive exerience I had
recently with the service
department at Doylestown Keystone
Motors. I spoke with both Ben
and Pete Kelly. I needed to
make an appt. the next day in
order to fix our rear hatch (2006
V70) and requested a loaner. Pete
scheduled me for first thing the
next morning and had a loaner car
waiting for me. Both Ben and
Pete were very customer friendly
and had a “willing to do anything”
attitude. I inquired about
whether our latch would be fixed
or replaced and Pete said he
already ordered the part the day
before and wanted to ensure that
the latch was fixed correctly. I
was going to suggest this anyway,
but he was one step ahead of
me. It has been a pleasure to
finally interact with people and a
dealership that I feel genuinely
cares about the customer.
Just thought you should know…..
Best Regards,
Jamie
Hello,
I was in a car accident last week
with my 1994, 940 Volvo. The Volvo
was totalled. I walked away with
only a bruised arm. The Volvo
construction and the air bag saved
my life.
Since I will not be bringing the
car in any more, you may delete
its information from your system.
I was completely satisfied with
your service for the many years I
brought it to you.
Thank you for all that you and
Volvo did to make my driving
experience with my car a pleasant,
reliable, and safe experience.
Continued success.
Vivian
Pete: It is always a
pleasure to have you oversee the
service as needed for any of our
vehicles. I have been a Keystone
customer since 1994 and you mainly
have been our service adviser.
Thank you!
Kathy
David,
You are giving me a wonderful
Christmas present. I'm so happy
to hear you'll be able to get me
new car for me in December!
I very much enjoyed working with
you. My experience in purchasing
the car was just great! You were
so informative, knowledgeable and
helpful to me. It was such a
relaxing and rewarding experience
in making this large purchase.
I definitely will recommend you
and Keystone motors to anyone that
I know who is interested in
purchasing a new or pre-owned
vehicle and is looking for
exceptional customer service.
Thanks again! Happy Thanksgiving!
I am so looking forward to getting
my beautiful new Volvo C30!
Diane
The ability to trust that working
with Pete Kelly my service
will always be treated
consistently with serious respect,
integrity and professional
expertise is the one single thing
that keeps my husband and me
buying and coming back to Keystone
Volvo.
Sharon
To Ben: Thank you and the
mechanic who worked on my car for
the EXCELLENT care when I had my
car into Volvo/Doylestown on
Friday, 3/9/07. I always know you
oversee my car with your utmost
attention and thanks again for
your kindness.
Sincerely,
Doris
Steve,
David Mano came to my
office this p.m to take care of a
problem with my 2005 Volvo S 80.
This is the second time he has
handled a service call for me by
coming to my office in your
Mobile
Tech XC90.
Both times he came to my office it
saved me considerable time and
aggravation. He has been great and
very responsive following up on
issues for me.
I can assure you it is this type
of service that will bring me back
to Keystone Volvo when I replace
my current Volvo or recommend a
dealer to a friend.
Thank you,
Gerard
Dear Richard,
Needless
to say that car and my family and
I are a great match. I have not
found one darn thing not to like
about it and so far it pleases us
greatly. Even my 13 year old
daughter has come around from her
first position of deeming it not
cool enough.
I also wanted to
acknowledge the pleasant and
dignified experience of buying the
car with you and Keystone Motors.
I will be back for all of my
future car purchases though
hopefully a fair amount of time
will pass till the next
occasion.
Paul
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